relate this tactic to but I assure you my children are always doing it to find out what they want to
know, what are we doing, where are we going, why and the infamous are we there yet?
ask what for dinner I generally answer “Food”.
Then comes a million questions to determine
what type, you’d think I’d know better than that by now but it is fun.
At work, role reversal is a conflict resolution tool between my contractors and customers
It’s too easy to ask, “well, what if it was you?”; for instance, an angry contractor
claiming a customer was unprofessional, after informing me he was two hours late for a
scheduled pick-up for the customer. I would ask, “well, what would you do if it was you waiting
with no means of contact for someone that might or might not show up after the first hour?”. Just
based on habit, it’s easily explained how I use it in my everyday life, every time I hear “It’s not