85 intext question 1 mention few tips for improving

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8.5. INTEXT QUESTION 1) Mention few tips for improving communication skills as an individual and as a manager. 8.6. SUMMARY Critical thinkers often examine the way other people are thinking and making their arguments before they choose to respond themselves. 8.7. TERMINAL EXERCISE 1) Differentiate verbal communication from non verbal communication in terms of skills to be possessed. 8.8. SUPPLEMENTARY MATERIALS 1) Joseph P. Buckley, “Nobody’s Perfect”, Security Management, May, 1987, pp.77. 2) N.R. Kleinfield, “The Ever - Fatter Business of Thinness”, New York Times, 7, September, 1986, Sec.3. 15. 8.9. ASSIGNMENT 1) A portray of do’s and don’ts in oral and written communication may be done. 8.10 SUGGESTED READING/ REFERENCE/ BOOKS/SET BOOKS 1) Source URL: http://philosophy.hku.hk/think/critical/ct.php. 2) Paul, R. & Elder, L. (2001). Modified from the book by Paul, R. & Elder, L. (2001). Critical Thinking: Tools for Taking Charge of Your Learning and Your Life 8.11. LEARNING ACTIVITIES As a senior manager, how can you improve your subordinate s, communication skills? Identify the different strategies and write an essay. 8.12. KEY WORDS Good listerner, Nonverbal signals, Communication skills.
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103 UNIT III LESSON 9 GROUP COMMUNICATION AND PERFORMANCE 9.1. INTRODUCTION The ability to communicate well in small groups is an important and necessary skill in both professional and social contexts. People join groups and/are appointed to committees for a variety of reasons. Small group communication scholars traditionally have studied secondary or task groups those who meet to make a decision or solve a problem. Each particular small group develops its own unique norms, roles, networks, climate and symbolic identity, which adds to the complexity of studying small group communication. Although communication scholars agree that working in groups is advantageous, there are also disadvantages to working in groups. 9.2. OBJECTIVES After studying this lesson, you should be able to: Understand the concept of group communication. Be able to know the essentials of communication in developing trust and cooperation 9.3. CONTENTS 9.3.1. Group Communication 9.3.2. Group Communication and Performance 9.3.3. Communication in Small Group 9.3.4. Factors Influencing Group Communication 9.3.1. GROUP COMMUNICATION Much communication takes place in the context of small groups, which are defined as those of three or more participants. The various and overlapping types of small groups lead to various types of communication patterns. Social groups are units such as families, friends living as roommates, and voluntary recreational groups such as soccer teams. Families also form primary groups, which are defined as those in which people share living and financial arrangements. Families also are an example of reference groups, through which participants gain a sense of identity and an awareness of expected behavior.
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