Besides, together with the economic growth and the improvement of the living standard of Vietnamese, tourism is more and more developing and becomes an important sector of the economy. Vietnam tourism has been focusing on developing hotel infrastructure to attract tourists, especially foreign tourists. Thus, using English in the areas having foreign guests such as restaurants, hotels, travel agencies is extremely necessary. That is the reason why I take my internship at the Shanghai-Vinh hotel. This internship report aims to summarize what I have done during the eight weeks working period as an internship at Shanghai-Vinh hotel. While studying at Vinh university, I have been trained basic knowledge of translation, interpreting to apply into the real life when I practice at the Shanghai hotel. Working in a dynamic environment, meeting a broad range of people, especially foreign customers I had a chance to improve language competence, professional skills and gain great experience. In two months, beside precious lessons, I also encountered many problems. There are four main parts in this report. The first part is introduction about company and their duties; the second is development including experiences, skills acquired, problems and lessons; the third is conclusion and the last is recommendations. Student: Nguyen Sinh Thanh Thanh 2 Class: 53B2
INTERNSHIP REPORT FOREIGN LANGUAGE DEPARTMENT PART I: INTRODUCTION OVERVIEW OF SHANGHAI-VINH HOTEL 1. Name of the company: SHANGHAI-VINH HOTEL Shanghai-Vinh Hotel is a three-star hotel which belongs to Hang Hai private enterprise. It is a large company in hotel aspect in Vinh city. The Shanghai hotel is located in no 26, Le Loi street, Vinh city, Nghe An province-in the center of Vinh city. With modern high-rise buildings on the campus of 10,000m2, advantage of terrain (nearby the National Highway No.1A and just over 500 meters from the Vinh bus station-one of the most crowded region in Vinh city), thoughtful and professional attitude, together with experienced cadre, devoted staffs, perfect quality of service, Shanghai hotel is considered the best choice for tourist to Vinh city. It is actually a hotel according to Asian-European style with three-star standard, having all modern conveniences and diversified services. The hotel has 84 rooms including 3 VIP rooms and special rooms class A, class B, the rest are four different kinds of room such as Single room, Superior (Twin room), Standard (Triple Room), Deluxe. Accommodation system has nice furniture, spacious, full equipment and luxurious with the special design which make guests feel cool, comfortable and relaxing at rest. The room is luxurious and comfortable at reasonable price. VIP rooms as an apartment with two bedrooms is only 1,500,000 VND a day. A deluxe room cost 1,000,000 VND a day. Special room class A and B only price 750,000 VND a day. Single and twin rooms have an affordable price from 250,000 VND to 450,000 VND a day. Restaurant system of Shanghai hotel is spacious and cool with capacity to serve 600 guests to a party, including three large
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- Fall '19