PDF-Converter-Services---Administration-Guide.doc

Pdf converter services installation administration

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PDF Converter Services - Installation & Administration Guide - Version 8.4 8.4 - 10/01/19 © Copyright 2019, Muhimbi Ltd Page 38 of 63
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PDF Converter Services - Installation & Administration Guide 3.3.6 Error 403 (Forbidden) when converting InfoPath forms When InfoPath conversion fails and the error message in the Windows Application Event Log refers to “ The remote server returned an error: (403) Forbidden” then this may be caused by the authentication type specified on the Web Application. If, for example, Forms Based Authentication is enabled, but NTLM authentication is not configured on the same Web Application then the Muhimbi Conversion Service will not be able to download the XSN file. The problem can be solved by adding NTLM authentication to the Web Application. 3.3.7 InfoPath files are converted using an old version of the XSN template Although rare, InfoPath sometimes re-uses an old XSN file when carrying out a conversion. Running the typical InfoPath /cache ClearAll command will not work as XSN files are stored in a different location when running as a service. Please clear all FormCache folders manually from the following location: Windows Server 2008 and newer 64bit: %windir%\SysWOW64\config\systemprofile\AppData\Local\Microsoft\InfoPath 32bit: %windir%\System32\config\systemprofile\AppData\Local\Microsoft\InfoPath Windows Server 2003 C:\Documents and Settings\Default User\Local Settings\Application Data\Microsoft\InfoPath PDF Converter Services - Installation & Administration Guide - Version 8.4 8.4 - 10/01/19 © Copyright 2019, Muhimbi Ltd Page 39 of 63
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PDF Converter Services - Installation & Administration Guide Appendix - Using InfoPath with External Data Sources Please note that this appendix only applies to environments that have ‘external data sources’ enabled. Enabling data sources is a manual action, default deployments of the Muhimbi PDF Converter never ship with this option enabled. For more details see 2.6.9 ‘InfoPath specific switches’ Although we are happy to assist, we do not officially support conversions that run with ‘StripDotNETCode’, ‘StripDataObjects’ or ‘ProcessRuleSets’ set to ‘false’. Having said that, many of our customers use the PDF Converter without any problems using these custom settings. Details for InfoPath 2007 When an InfoPath document containing external connections, e.g. a dropdown list with the contents of a SharePoint list, fails to convert then this may be caused by the location of the XSN file not being trusted or the access data sources across domains setting not being enabled for the trusted site. Ideally this configuration change should be made by a Domain Administrator using a group policy. However, the change can be made manually as well using the steps outlined below: 1. Log in using the account the Muhimbi Document Converter Service is running under.
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  • Fall '12
  • ShirleyVolker
  • Windows Vista, Computer file, File format, Portable Document Format

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