Step 3 describe the process 12 running head c489 task

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Step 3: Describe the process.
12Running head: C489 TASK TWOAt the first meeting, the process to be analyzed should be clearly defined by the team. The steps of the process can be documented by an outline or a high-level flowchart. Starting with a clear description of the flowchart solidifies that everyone is on the same page and are agreeable to the process. If team members cannot agree on how the process currently works in their area, this canbe a signal that the process is unreliable. If this is the case, FMEA should not be done and a performance improvement project should be started. Once that new process is designed, then an FMEA can be started to reduce or eliminate mistakes that may occur. For a complex process with many steps, several FMEA’s may be needed to take on the process inmanageable bites. One part of the process can be focused on which will in turn save time (Brown-Spath & Associates, 2006). Step 4: Identify what could go wrong during each step of the process.Team members in this step determine what can go wrong or fail in each step of the process. As the list is generated an atmosphere of trust needs to be enforced. Talking about mistakes made by peers is difficult but it is vital to express that everyone sometimes makes mistakes. This will eliminate finger pointing and allow the focus to be on the goal of the FMEA. Failures should be aligned under each process as to show the team a clear visual picture of the entire process at eachstep. The team will then rate the failure mode on a scale of 1-10. Failure mode are categorized by, likelihood of occurrence, likelihood of detection and severity. While scoring likelihood of occurrence one would be unlikely to happen while ten would be there is a strong chance of this happening. Scoring likelihood of detection is somewhat different in that one would mean more than likely to detect and ten would mean unlikely to detect. For rating severity think of one as a minor inconvenience and ten leading to death.
13Running head: C489 TASK TWOAfter all the failure modes have been rated, a risk profile number, RPN, will be calculated. For each failure mode the numbers are multiplied together with the lowest possible score being one and the highest would be one thousand. This allows for prioritizing which failure modes would be addressed first (Brown-Spath & Associates, 2006). Step 5: Pick which problems to work on eliminating.The team in this step picks the modes with the highest RPN. This would be the one that the teamwould start working on first. All possible actions would need to be listed to decrease occurrence,improve detection and decrease severity. Seriousness of the outcomes can be determining as all outcomes are being determined. Of course, this is subjective judgment based on the team members knowledge and experience. After seriousness is determined then probability of failure to occur can be used to help with defining outcomes. Setting priorities for improvement can be

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