This skill involves knowing how to present issues to the management and ways to

This skill involves knowing how to present issues to

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the message, the timing and the channel of communication is important to get their attention. This skill involves knowing how to present issues to the management and ways to link orders ideas and issues with the profitability of the company and the concerns of the key stakeholders. Toxic handling : Toxic handling is also an important communication skill in a change process. In essence, it involves reducing the organization pain that could emerge as a result of change program. A manager can use the skills to shoulder the sadness; the frustration and he anger that the employee might have because of change process. I need to develop upwards selling skills of communication because it is only through understanding a situation from different perspective that one can delivers a message in a manner that is well understood by the top manager. To develop upward selling involves more than understanding what it entails. One has to understand an issues from a different perspective, link the logic of the business plan and package issues in a ways that will make sense to top managers. Therefore, I need to develop my presentation technique to gain senior management attention.
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