46. Demario, a college bookstore manager, is involved in the appraisal process for his 30 student workers. He is reading shift reports from the supervisors, looking at his own notes from walking through the store and speaking with employees, and studying the loss/return/breakage analysis. What step of the appraisal process is he performing? a) These actions are not part of the appraisal process
b) Reviewing reports c) Setting measurable goals d) Establishing performance standards e) Measuring actual performance 47. Which of the following is NOT an appraisal method that uses absolute standards? 48. Davon, a college financial aid office manager, is involved in the appraisal process for his 40 student employees. He spends 15 minutes with each student individually. Typical comments in these sessions are “You improved your service rate this semester from 1 student per hour to 17 students per hour. That’s good progress toward the standard 50 students per hour.” Or, “I have numerous complaints from students that your work is inaccurate.” What part of the appraisal process is he performing? 49. Sharon, a student worker in a college food service location, has just received her first performance appraisal. Her manager told her that her cleaning and sweeping skills were excellent, but that she needed to show up to work on time and follow the regulations for lunch hours, breaks, personal phone calls, and calling out sick. Her performance will be evaluated again in 30 days. What was the outcome of this appraisal process?
50. Which of the following is NOT an appraisal method that uses relative standards? a) Group-order ranking b) Individual ranking c) Paired comparison d) Forced-choice appraisal e) Forced ranking 51. Darnita, manager of customer service for a large company, is conducting performance appraisals for her staff. HRM has given her a sheet with a number of grouped statements. She has to select 1 from each group. For instance, she has to indicate whether an employee is “cheerful” or “confident”. She returns the form to HR, who score it and report the results to her. What performance appraisal method is she using?