Chapter 3 Planning and Decision Making

Answer guidelines for communicating responsibly and

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Answer : Guidelines for communicating responsibly and ethically include asking the following questions: Is the information stated as truthfully, honestly, and fairly as possible? Are the ideas expressed clearly and understandably? Are unpleasant ideas stated tactfully and positively to preserve the receiver's self-worth and to build future relationships? Does the message embellish or exaggerate the facts? Is your viewpoint supported with objective facts? Are graphics carefully designed to avoid distorting facts and relationships?
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42. Why is outlining your message before communicating an effective technique? Answer : Outlining a message before communicating is an effective technique due to the following reasons: It encourages brevity and accuracy. It permits concentration on one phase at a time. It saves time in structuring ideas. It provides a psychological lift. It facilitates emphasis and de-emphasis. 43. Discuss the four culture types that might emerge in corporate cultures. Answer : Theorists have constructed a variety of models to try to capture the essence of corporate culture, but one simple model based on the Competing Values Framework distinguishes four culture types, which are summarized here to illustrate the differences that might emerge in corporate cultures. Clan culture (internal focus and flexible)-A friendly workplace where leaders act like father figures. Adhocracy culture (external focus and flexible)-A dynamic workplace with leaders who stimulate innovation. Market culture (external focus and controlled)-A competitive workplace where leaders are hard drivers. Hierarchy culture (internal focus and controlled)-A structured and formalized workplace where leaders act like coordinators or administrators. 44. Discuss the different dimensions of context. Answer : There are several dimensions of context: The physical context or setting can influence the content and quality of interaction. The social context refers to the nature of the relationship between the communicators as well as who is present. The chronological context refers to the ways time influences interactions. The cultural context includes both the organizational culture as well as the cultural backgrounds of the people with whom you may be communicating.
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45. What are the four channels of communication? Answer : The four channels of communication are visual, written, oral, and nonverbal. However, these broad categories can be broken down further. The four channels of communication can be broken down in the following ways:
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