Chapter 02 - Job Performance96.(p. 53)A BARS approach might use critical incidents to create response anchors, ranging from 1-5 where 5 indicates? A. Unwilling to accept changes.B. Poor adaptive performance.C.Excellent adaptive performance.D. Able to make changes with average amount of instruction.E. Requires persuasion and supervision to make changes.A BARS approach might use critical incidents to create response anchors, ranging from 1-5 where 5 indicates excellent adaptive performance.AACSB Standard: Business Knowledge and Analytic SkillsBloom's Taxonomy: ComprehensionDifficulty Level: ModerateLearning Objective: 02-07 How can organizations use job performance information to manage employee performance?Topic: Behaviorally Anchored Rating Scales97.(p. 53)The management technique that assesses an employee's performance by directly assessing job performance behaviors is known as A.behaviorally anchored rating scales.B. management by objectives.C. 360 degree feedback.D. behaviorally applicable rating scales.E. 180 degree feedback.Behaviorally Anchored Rating Scales (BARS) assess performance by directly assessing job performance behaviors. The BARS approach uses "critical incidents".