Second stage resistance stage activates various

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SECOND STAGE RESISTANCE STAGE Activates various biochemical, psychological, and behavioral mechanism that give us more energy and engage coping mechanisms to overcome or remove the sources of stress. Some elements of the body’s immune system are suppressed while others operate in more erratic ways.
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THIRD STAGE EXHAUSTION STAGE When people have limited resistance capacity and source od stress persists. Increased risk of long term physiological and psychological damage. Consequences of distress JOB BURNOUT process of a. Emotional Exhaustion characterized by lack of energy, tiredness, a feeling that one’s emotional resources are depleted b. Cynicism / Depersonalization characterized by indifferent attitude toward, work, emotional detachment from clients, cynicism about the organization, and tendency to strictly follow rules and regulation rather than adapt to the needs of others. c. Reduced Personal Accomplishment feelings of diminished confidence in the ability to perform the job well. Stressors: the causes of stress - include any environmental conditions that place a physical or emotional demand on the person. HARASSMENT AND INCIVILITY a. Psychological Harassment - includes repeated and hostile or unwanted conduct, verbal comments, actions, or gestures, that affect an employee’s dignity or psychological or physical integrity and that result in a harmful work environment for the employee. b. Sexual Harassment type of harassment in which a person’s employment of job performance is conditional on unwanted sexual relations ( quid pro quo ), and/or the person experiences sexual conduct from others that unreasonably interferes with work performance or creates an intimidating, hostile, or offensive working environment ( hostile work environment ). WORK OVERLOAD - Working more hours and more intensely during those hours than they can reasonably cope. LOW TASK CONTROL a situation in which a person is expected to complete an objective in which they have little control over the factors that influence the outcome. Individual differences in stress 1. People have different threshold levels of resistance to the stressor. 2. People use different coping strategies, some of which are more effective than others. 3. Higher RESILIENCE capability of individuals to cope successfully in the face of significant change, adversity, or risk. WORKAHOLIC / WORK ADDICT highly involved in work, feels compelled or driven to work because of inner pressures, and has a low enjoyment of work. Managing work related stress a. MANY WAYS TO REMOVE THE STRESSOR - begins by identifying areas of high stress and determining its main causes. b. WITHDREW FROM STRESSORS - having leisure time (vacations, day off) that improves the ability to cope with work related stress. c. CHANGE STRESS PERCEPTIONS leaders need to look at ways for employees to improve their self concept so that job challenges are not perceived as threatening. d. CONTROL STRESS CONSEQUENCES ensuring that employees maintain healthy lifestyle. e. RECEIVED SOCIAL SUPPORT occurs when co workers, supervisors, family members, friends, and others provide emotional and/or informational support to buffer the stress experience.
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