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Smaller communities and more customer service a key

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smaller communities, and more customer service. A key element in discount brandname products was an understanding of the criticality of efficiency in its logistics andsupply chain system from purchasing through delivery to its stores and a continual focuson improving its supply chain processes.
3.Consumers are considered to have much more influence in the marketplace today. Whatfactors have led to this “empowered consumer” situation? How has this factor changedsupply chains in the last 10 to 15 years? Will this influence continue?
4.Describe the three phases of the evolution of the supply chain concept.

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