Janice is late for work each day by about ten minutes

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Understanding Management
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Chapter 9 / Exercise Step 1
Understanding Management
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18. Janice is late for work each day by about ten minutes. This behavior exhibits: a. consensus.
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Understanding Management
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Chapter 9 / Exercise Step 1
Understanding Management
Daft/Marcic
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90b. similarity. c. reliability. d. consistency. (d; Moderate; pp. 125-126) 19. The more consistent a behavior, the more the observer is inclined to: a. depend on the behavior. b. attribute it to internal causes. c. attribute it to consensus. d. attribute it to external causes. (b; Moderate; pp. 125-126) 20. If a person responds the same way over time, attribution theory states that the behavior shows: a. distinctiveness. b. consensus. c. consistency. d. continuity. (c; Moderate; pp. 125-126) 21. The tendency to underestimate the influence of external factors and overestimate the influence of internal factors when making judgments about the behavior of others is termed: a. fundamental attribution error. b. self-serving bias. c. selective perception. d. consistency. (a; Moderate; p. 126) 22. Your boss never gives you the benefit of the doubt. When you were late this morning, he assumed that you had overslept. He never considered that there might have been a delay on the freeway. He is guilty of: a. self-serving bias. b. selective perception. c. fundamental attribution error. d. inconsistency. (c; Moderate; p. 126) 23. The tendency of an individual to attribute his own successes to internal factors while putting the blame for failures on external factors is: a. fundamental attribution error. b. self-serving bias. c. consistency. d. selective perception. (b; Moderate; p. 126) 24. Jane is difficult to work with. Whenever she is successful she takes full credit for what has happened, but whenever she is unsuccessful she attributes her failure to bad luck or to one of her fellow employees. She is guilty of:
91a. fundamental attribution error. b. self-serving bias. c. consensus. d. distinctiveness. (b; Moderate; p. 126) 25. When investors bragged about their investing expertise during the stock market rally between 1996 and early 2000, then blamed analysts, brokers, and the Federal Reserve when the market imploded in 2000, they were guilty of: a.fundamental attribution error. b.self-serving bias. c.consensus. d.distinctiveness. (b; Moderate; p. 126) 26. Shortcuts in judging others include all of the following except: a. stereotyping. b. halo effect. c. projection. d. self-serving bias. (d; Easy; p. 127) 27. Because it is impossible for us to assimilate everything we see, we engage in: a. selective perception. b. memorization. c. mental desensitization. d. periodic listening. (a; Easy; p. 127)

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