100%(1)1 out of 1 people found this document helpful
This preview shows page 14 - 18 out of 18 pages.
HP Deskjet Case: Outcomes14Implementation IssuesResultsR&D Support: “This product is working, so why bother?”DC Support: “Not our core competency”New packagingCapital investmentSuccessful implementationMillions savedService levels increasedPackaging won awardsBest practice spread to other HP divisions
Postponement: Delayed Differentiation•Make a generic/family product that is later differentiated into a specific end-product15
Postponement: Delayed Differentiation16Old Manufacturing ProcessNew Manufacturing ProcessWhich step is postponed?
Postponement: Key Concepts•Delay differentiation of products in the same family as late as possible•Enables the use of aggregate forecasts, and enables the delay of detailed forecasts•Reduces scrapped or obsolete inventory, increases customer service•May require new processes or product design with associated costs17
Hewlett-Packard LaserJets•Previously, the printers had two different power supplies (110, 220 volts)•An improved design enables a single power supply to work for both voltages.•5% Cost Savings18