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The types of feedback, mentoring and coaching you use will be determined by the personalities and preferences of the personnel in teams – the aim of it should not to be negative, but to provide constructive feedback to those involved.Provide confirming and corrective feedbackBoth confirming and corrective feedback should be given on a regular basis, as required. You should ensure that the correct type of feedback is given and be honest with the information that you share. There is no point in sugar coating negative information, as you need to ensure the recipient receives it as an area that they need to improve. Clarity is essential, or else your time spent giving feedback will be wasted, as it will not generate the desired results.Give direction and support Direction and support are the place you enable associates to enhance their execution by recommendations or showings. Direction and support may include: Advice on preparing and improvement openings Confirmation of authoritative destinations and key execution necessities Ensuring sufficient assets are connected
P a g e | 49Opportunity to talk about work challenges Representing staff interests in different discussions Support with troublesome relational circumstances.Using feedback and coachingYou can use feedback and coaching to help individuals and teams to improve their performance and guide them in the desired direction according to your strategic marketing objectives.Feedback and coaching can involve:. Individual mentoringGroup training sessionsPerformance reviewsWeekly/monthly meetingsOn-the-job coaching.
P a g e | 50Activity 2EEstimated Time40 MinutesObjectiveTo provide you with an opportunity to identify individual and team performance and instigate corrective action promptly to safeguard marketing outcomes.ActivityWhat types of assessment does your organisation use to identify individual and team performance? What does this involve?The types of assessment use in my organisation to identify individual and team performance are as follows.Team assessment This is the place groups are surveyed, instead ofindividual workers. Once more, this enables evaluations tobe faster, as you can survey the whole element of eachgroup in one go. Any shortcomings you recognize will thenbe spread over the entire group, instead of making people
P a g e | 51feel harassed. It additionally guarantees that appraisals are keptexecution based and stays away from any close to home issuesdevelopingSelf-assessmentThis is where the employee is asked to reflect on his or her own strengths and weaknesses. The advantages of this method are that it encourages the employee to look at himself or herself objectively and will mean they are more accepting of any feedback you give them.