The email text should also identify stakeholders who

The email text should also identify stakeholders who will need to be involved with the
policy development as per the scenario information provided. Your assessor will advise
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you of the date and time of the meeting.
Paul Burns
Principal consultant
1 senior consultant
OP manager
ADM office
Student Response:
Simulated Email Template

Send
From: Gleiriane Paula de Souza
To: Paul Burns
Subject: Briefing report summary
Message
Dear Paul
To introduce and summarise the contents of you briefing report
I would hope that we could meet at 12:00 in Room 3 on the 8 Floor.
I believe the following stakeholders should be involved in the initial meeting:
 Paul Burns
 At least 1 senior consultant
 And myself / Operations manager
 Administration Officer
It this meets with you approval I will contact all stakeholders and confirm their attendance at this meeting
Gleiriane Paula de Souza
Operations Manager
Attached pls find the full report BSBSUS501_CTI2019070_Task1_sub1
Trainer Feedback:
S
☐
NYS
☐
Task 3: Participate in a meeting with the stakeholders.
Task:
Discuss your briefing report with the meeting attendees, clearly explaining the
information and your ideas. At the meeting stakeholders will provide input into the
development of the policy and procedures through their comments and ideas.
Encourage their participation.
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During the meeting, demonstrate effective communication skills including:
 Speaking clearly and concisely
 Using non-verbal communication to assist with understanding
 Asking questions to identify required information
 Responding to questions as required
 Using active listening techniques to confirm understanding
Observation Checklist
TO THE STUDENT:
Your trainer will need to observe your meeting. Ensure that you come to this meeting prepared
and confident to display the following criteria:
Learner’s name:
Did the learner: Yes No
1. Speak clearly and concisely
☐ ☐
2. Use non-verbal communication to assist with understanding
☐ ☐
3. Ask questions to identify required information
☐ ☐
4. Respond to questions as required
☐ ☐
5. Use active listening techniques to confirm understanding
☐ ☐
Result:
S NY
S
Has the learner satisfactorily completed all of the above?
☐ ☐
Task 4: Send an email to all stakeholders at the meeting.
Task:
Write an email to the stakeholders who attended your meeting. In your email, you will
need to:
 Outline the feedback provided at the meeting that you will take into account in
developing the policy and procedures
 Confirms their agreement to the scope of the sustainability policy and
procedures, including:
- Required outcomes of the sustainability policy and procedure
- Key Performance Indicators for sustainability actions
- Methods of implementation that will be used to implement the
sustainability policy and procedures
Student Response:
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