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critical and judgmental reactions to one’s ideas from other group members•Creativity- process of developing something new or unique2.Nominal Group Technique – process to general ideas and evaluate solutionsa.Individuals generate ideas, all ideas are recorded, arguments are presented for or against ideas, and group members anonymously vote for their top choicesb.It reduces roadblocks to group decision making by (1) separating brainstorming from evaluation, (2) promoting balanced participation among group members, and (3) incorporating mathematical voting techniques in order to reach consensus3.The Delphi Technique- process to generate ideas from physically dispersed expertsa.Anonymously generate ideas from physically dispersed individuals, often a questionnaire is then used to obtain information, information (results) are then fed back to participants for review and to prioritize the issues, and returned by a specified date to a point person. Cycle is repeated until the desired result is obtained. b.Useful when face-to-face discussions are impractical, when disagreements are likely to impair communication, and when particular individuals might dominate the group discussion.Recap:•Groups can fulfill important individual and organizational functions
19•Group-aided decision making has potential disadvantages (such as social pressures) that can stifle the creativity of individual members and threaten (via phenomena such as groupthink and the Abilene Paradox) the group’s effectiveness•Group-aided decision making has advantages related to a greater pool of knowledge and can improve members’ acceptance of decisions•Procedures can be adopted in efforts to enhance the quality of decision making in groups and teams including the development of a non-restrictive organizational climate