Critical and judgmental reactions to ones ideas from

critical and judgmental reactions to one’s ideas from other
group members
• Creativity - process of developing something new or unique
2. Nominal Group Technique – process to general ideas and evaluate
solutions
a. Individuals generate ideas, all ideas are recorded,
arguments are presented for or against ideas, and group
members anonymously vote for their top choices
b. It reduces roadblocks to group decision making by (1)
separating brainstorming from evaluation, (2) promoting
balanced participation among group members, and (3)
incorporating mathematical voting techniques in order to
reach consensus
3. The Delphi Technique- process to generate ideas from physically
dispersed experts
a. Anonymously generate ideas from physically dispersed
individuals, often a questionnaire is then used to obtain
information, information (results) are then fed back to
participants for review and to prioritize the issues, and
returned by a specified date to a point person. Cycle is
repeated until the desired result is obtained.
b. Useful when face-to-face discussions are impractical, when
disagreements are likely to impair communication, and
when particular individuals might dominate the group
discussion.
Recap:
• Groups can fulfill important individual and organizational functions

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• Group-aided decision making has potential disadvantages (such as social
pressures) that can stifle the creativity of individual members and threaten (via
phenomena such as groupthink and the Abilene Paradox) the group’s effectiveness
• Group-aided decision making has advantages related to a greater pool of
knowledge and can improve members’ acceptance of decisions
• Procedures can be adopted in efforts to enhance the quality of decision making in
groups and teams including the development of a non-restrictive organizational
climate