Develop informed response to external stimuli

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develop informed response to external stimuli external stimuli: changes in external environment (regulations, law etc) important actions: 1) firm must monitor technology-related trends to renew sense of dynamic capabilities occurring in external environment 2) changes must not only be sensed but also interpreted over time to invoke necessary change (here uses input of grounding level knowledge) • often firms require strong networks which can be achieved through technological integration inter-firm technological integration: level of technology alignment with channel partners creates network connectivity (access to internal and external linkages of partners in channel) 5.2 IMPLEMENTATION PHASE question asked during phase: how can one ensure that IT investment will be successfully converted into productivity-enabling assets? investment is converted from dollar to assets Implementation phase: effective conversion of IT investment into productivity-enabling assets • consists of activities such as project team configuration, testing and development of system IT UNIT LEVEL: SYMBIOTIC PIVOTING Symbiotic pivoting capability: firm’s ability to manage IT project while synchronously leveraging complementary resources to ensure the success of an IT conversion • identifying relevant project resources but also coordinating (synchronising) & then using these as pivot (leverage) for mutual progression in IT conversion process • targets issues that affect project success associated with actual development of system triple constraint problem: delivering project on time, within budget, while meeting clients’ requirements INTERNAL BUSINESS LEVEL: MODERATING Moderating capability: ability to ensure that firm’s internal organisation is prepared for IT-induced change (to accept & embrace it); complements the symbiotic pivoting capability at IT unit level two elements: 1) technical change readiness 2) non-technical change readiness EXTERNAL BUSINESS UNIT: CO-ADAPTING Co-adapting capability: firm’s ability to maximise external connectivity potential via information flexibility during implementation; forms the core focus at external business scope level helps firm overcome temporal and spatial limitations flexibility: ability to adapt the IS to new competitive environments ability to co-adapt involves the need to: 1) identify and explore opportunities for information flexibility 2) incorporate viable technical means to pursue the identified opportunity for information flexibility then adds value to productivity-enabling process by maximising external connectivity 5.3 OPERATION PHASE
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Zoe Zwiebelmann Maastricht University IM Session 1
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