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preferences so that they can make choices in their care that best fit their individual circumstances” (Ball, Dains, Flynn, Solomon & Stewart, 2015). For this patient, I would pleasantly introduce myself, shaking hishand, and after his introduction, I would address him formally by stating “Mr. (name), however, I would ask how he would like to be addressed. I would address anyone with him by shaking their hand as well, learning their names, establish their roles and degree of participation. Finding a connection is important,however, I would watch my language and refrain for excessive joking, otherwise, I risk not being taken seriously (because I am 30 + years younger than the patient). I have heard many times that patients do not feel like they are being paid attention to because of computer documentation that occurs while the patient is talking therefore, I would sit instead of standing and would listen to the patient, making quick notes, but not to the point that the patient feels as though I am not listening. I would gain the trust of the patient by doing what I said I would do and quickly resolving mistakes if any happen to occur.