requests that Glen is mentioning, but Glen says that he has sent them via
email. How should you address this problem?
Decision Point: Difficult Meeting Time
The fixed meeting time at 11am is posing a problem for the team. For
some team members it is too early. For others team members it is too
What is the best way to solve this problem?
Adjust the meeting time to accommodate most team members.
Decision Point: Software Problem
One of the virtual support staff, Janice, has been assigned to make
product recommendations to a client based on a 3D source file of their
current system. However, Janice cannot open the file because she does
not have the same computer-aided design software as the other team
members. How can you resolve this problem?
Decision Point: Celebration
Curtis has traditionally held a company picnic for all employees. However,
this year there are many virtual team members living outside the region.