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Ensuring consistent evaluation of operational compliance4B.Sharing updated regulatory knowledge3TOTAL MARKS50The learner is required to update and adjust the page numbers and topics based on the amount of their content and the responses made to each taskHM_WHS & Regulations, Assessment Task I_v2.1Page 7of 36Last Updated 02/05/2020
Develop policies and comply with regulatory requirementsAs stated in the Business details above, ACA Restaurant Cafe’ is owned and managed by partnersEmma Supreme and Rufus Clarendon. It is located within ACA Hotel. The Restaurant Café’ is currently open:Monday – Friday: 6:00am – 9:00pmSaturday:8:00am – 9:00pmSunday 8:00am – 9:00pmThe owners of the restaurant have decided to start opening on more hours on Saturdays and Sundaysdue to increased business operation and customer demands as follows:Saturday: 6:00 am to 11:00 pm Sunday: 6:00 am to 11:00 pm ACA Restaurant Cafe’ has been experiencing consistent growth in sales and numbers of customers overthe last two years.The Owners of ACA Restaurant Cafe’, fosters an environment of energy, skills, and determination toestablish and maintain a business relationship with customers, suppliers, strategic partners and with otherbusinesses creating service contracts, commission-based arrangement, and association-basedrelationship. Understanding the need to conduct ongoing research to determine the scope of compliancerequired, and to continuously review policies and practices in response to any change. Recently the Owners has faced negative experiences that has generated alarming concerns with the fearof reputational damage for ACA Restaurant Café’ as well as for ACA Hotel. To improve the situation, theOwners have been proactively putting in actions in place to implement innovative strategies and servicepolicies that address every conceivable aspect of the quality experience. ACA Restaurant Café’ treats theirbusiness partners, customers and other community members with honesty, trust, fairness, and respect thatcontribute to strength and longevity in the business relationship which promotes better work and a morevalued environment. As a continuation to ensure they can provide quality services to their stakeholders,they have decided to review their business functions, policies to identify if there are any non-complianceissues. This will also support them to remain abreast of general changes to legislation that could have animpact on daily operations. You will require to have access to the “Business Summary Plan” and “ACA Restaurant Café Case StudyScenarios”, which can be located on e-learning. They contain detailed information and must be used and/orreferred to complete this assessment. However, brief summary of each summary is provided below.