7 552 241 head office v satisfy satisfy fair dissat v

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20.7% 55.2% 24.1% Head Office V, Satisfy Satisfy Fair Dissat. V. dissat Staff satisfaction over the job authorization and profit sharing Company Branches 5.1% 24.1% 43.2% 22.2% 5.4% Total 0% 20.0% 40.0% 0% 11-15 yrs 0% 12.9% 35.5% 3.2% 6-10 yrs 3.6% 22.9% 45.8% 21.7% 3-5 yrs 43.5% 15.9% 5.8% Less than 3 yrs V, Satisfy Satisfy Fair Dissat. V. dissat Staff satisfaction over the job authorization and profit sharing Working experience 33.8% 48.7% 15.6% 1.5% 0.4% Total 22.0% 56.1% 19.5% 2.4% Chengdu 20.4% 1.9% Changchun 14.3% 64.3% 21.4% Beijing 14.3% 7.1% Ningbo 31.0% 51.7% 17.2% Shanghai 35.5% 45.2% 19.4% Guangzhou 7.3% 61.0% 26.8% Shenzhen 35.5% 45.2% 16.1% 3.2% Head Office Strongly Ag. Agree Fair Disagree Strongly Dis Corporate vision and mission Office Branches 33.8% 48.7% 15.6% 1.5% 0.4% Total 20.0% 40.0% 11-15 yrs 20.6% 23.5% 6-10 yrs 32.2% 48.3% 18.4% 1.1% 3-5 yrs 47.6% 11.2% 2.1% 0.7% Less than 3 yrs V, Satisfy Satisfy Fair Dissat. V. dissat Corporate vision and mission Working experience Table 5-8 A comparison of staff satisfaction in different office branches and age
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121 Table 5.10 lists the score of Company A for each of the competitive attributes under each technological capabilities criterion. Table 5.11 shows that Company A scored high on a number of attributes, including: ‗the number of patents owned by the corporate‘ (1.500), ‗diversification of R&D area and project‘ (1.1414), diversification of products (1.0946), effective use of construction site (0.9921) and spending on IT from corporate profit (0.9394). Company A had low scores in the following attributes: consumer satisfaction with the building design (0.7715), consumer satisfaction with the building quality (0.7590), spending on R&D from corporate profit (0.7273), quality of building exceed the expectation of consumers‘ (0.6956) and ‗the number of patent in application (0.6500). 5.4% 26.0% 41.5% 22.9% 4.3% Total 32.5% 50.0% 15.0% 2.5% Cheungdu 26.9% 5.8% Changchun 7.1% 14.3% 57.1% 21.4% Beijing 76.9% 23.1% Ningbo 3.6% 25.0% 35.7% 28.6% 7.1% Shanghai 6.7% 26.7% 50.0% 13.3% 3.3% Guangzhou 7.7% 23.1% Shenzhen 7.1% 14.3% 46.4% Head Office V. Satisfy Satisfy Fair Dissat. V. dissat. Job authorization and profit sharing system Office Branch 5.4% 26.0% 41.5% 22.9% 4.3% Total 0% 20.0% 0% 11-15 yrs 0% 12.9% 48.4% 0% 6-10 yrs 6.0% 19.0% 48.8% 19.0% 3-5 yrs 32.6% 36.2% 21.0% 3.6% Less than 3 yrs V. satisfy Satisfy Fair Dissat. V. dissat Job authorization and profit sharing system Working experience Staff satisfaction
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122 0.1370 0.1068 0.1186 0.1381 0.1294 0.1263 0.0787 0.0553 0.1034 0.1180 0.0984 0.0682 0.0458 0.1001 0.1068 0.0 0.0 0.0 0.0 0.0 0.1 0.1 0.1 IT technology Technological advancement R&D Construction technology Consumer satisfaction to technology Maxi. score Reasonable score Company A Figure 5-4 Radar diagram representing the competitive attributes score of Company A in the technological capabilities factor
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123 21 20 19 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 No. 0.6500 No of patents in application 0.6956 Quality over consumer expectation 0.7273 Spending on R&D from profit 0.7591 CS with quality 0.7715 CS with interior design 0.7829 CS with recreational facilities 0.7887 CS with surrounding facilities 0.7955 Application of new software 0.8056 Application of new tech. in corporate 0.8134 CS with building design 0.8393 Existence of R&D staff/ department 0.8666 QA of the products 0.8680 Consumer satisfaction (CS) w/ landscaping 0.8778 Productivity of the construction fac.
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