A. When deleting an object, all the child objects are deleted or the delete fails and none are deleted. B. When deleting an account, the account won be deleted if there is an open contract for the account. C. When deleting an account, if the caller doesn have privileges that allow deletion of all child objects, account will be flagged for deletion and an activity requesting deletion or any child objects will be created for the owner or those objects. When the owner deletes the child objects, the account deletion operation will proceed. D. When deleting an account, all child objects will no longer be associated with the account. Answer: A, B QUESTION: 144 Is there any difference between Incidents and Cases? A. Yes. Incidents are customer requests for assistance, whereas Cases are customer requests for service. B. Yes. Cases are issues that can be tracked by case numbers, and can be assigned to CRM Users Work in progress queues, whereas incidents are limited to the Service module in the application scope and are informational only. C. Yes. Incidents have different Status and Status Reasons than Cases. D. No. The Microsoft CRM Application uses the term “Cases”. The Microsoft CRM platform uses the term “Incidents”. 60
Answer: D QUESTION: 145 Below is a list of a user access rights defined by their role for specific records in Microsoft CRM: Account: Append To Contact Append and Append To Opportunity: Append Note: Append and Append To Which of the following actions is possible based on these rights? A. User can add a note to an opportunity. B. User can associate an opportunity with an account. C. User can associate a contact with an account. D. User can associate a note with an account. Answer: A QUESTION: 146 You are designing an application which will perform many diverse actions against the Microsoft Business Solutions CRM platform. While reviewing your custom application requirements you notice that custom business logic must be repeatedly applied when updating Accounts and Contacts. Your application will be written using C or VB.NET. Which choice represents a best practice in designing this code?
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- Fall '20
- Object-Oriented Programming, .NET Framework, Microsoft SQL Server, Stored procedure