A when deleting an object all the child objects are

A. When deleting an object, all the child objects are deleted or the delete fails and
none are deleted.
B. When deleting an account, the account won be deleted if there is an open contract
for the account.
C. When deleting an account, if the caller doesn have privileges that allow deletion of
all child objects, account will be flagged for deletion and an activity requesting
deletion or any child objects will be created for the owner or those objects. When the
owner deletes the child objects, the account deletion operation will proceed.
D. When deleting an account, all child objects will no longer be associated with the
account.
Answer: A, B
QUESTION: 144
Is there any difference between Incidents and Cases?
A. Yes. Incidents are customer requests for assistance, whereas Cases are customer
requests for service.
B. Yes. Cases are issues that can be tracked by case numbers, and can be assigned to
CRM Users Work in progress queues, whereas incidents are limited to the Service
module in the application scope and are informational only.
C. Yes. Incidents have different Status and Status Reasons than Cases.
D. No. The Microsoft CRM Application uses the term “Cases”. The Microsoft CRM
platform uses the term “Incidents”.
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Answer: D
QUESTION: 145
Below is a list of a user access rights defined by their role for specific records in
Microsoft CRM: Account: Append To
Contact Append and Append To
Opportunity: Append
Note: Append and Append To
Which of the following actions is possible based on these rights?
A. User can add a note to an opportunity.
B. User can associate an opportunity with an account.
C. User can associate a contact with an account.
D. User can associate a note with an account.
Answer: A
QUESTION: 146
You are designing an application which will perform many diverse actions against the
Microsoft Business Solutions CRM platform. While reviewing your custom
application requirements you notice that custom business logic must be repeatedly
applied when updating Accounts and Contacts. Your application will be written using
C or VB.NET. Which choice represents a best practice in designing this code?