nol buy
e
rs.
They include:
Resellers
Physical Distribution
Firms
Marketing
Services Agencies
Financial Intermediaries
Resellers
-
distributionchann
e
lfirmsthat helpthe compa
n
yfind custom
e
rsor make salesto them
(i
n
cludin
g
whol
e
sal
e
rs
&
r
e
t
ail
e
r
s,
who bu
y
andres
e
llm
e
rcha
n
dis
e
)
***Selecting a RESELLER
i
s
N
O
Teasy:
m
anufa
ct
urersnowface larg
e
r
e
sell
e
rorgani
z
ationssuchas:Wal
-
Mart
,
Targ
e
t
,
HomeDepot
,
Costco
,
andB
e
stB
u
y
.
Theyhavesomuchpow
er
that th
e
y di
ct
atet
er
ms or can
even shutthe manufa
ct
ur
e
rout of larg
e
mark
e
ts.
Physical
D
istributio
n
Firms
-
h
e
lpth
e
companystockandmovegoodsfro
m
their pointsor originto th
e
ir
desti
n
ations
.
When workingwith war
e
ho
u
seandtranspo
rt
ationfirms
,
a companym
u
stdecidethe BEST
WAYSto ST
O
REandSHIPgoods
,
whil
e
bala
n
cin
g
factorssucha
s
C
O
ST
,D
ELIVERY
,
SPEE
D,
andSAFETY
.
Marke
t
ing ServicesAge
n
cies
-
arethe marketingr
e
s
e
archfirms
,
advertisingagencies
,
andmarketing
consultingfirmsthat help
t
he companytarg
e
t a
n
d promot
e
itsproduct
s
toth
e
righ
t
markets
Fi
n
a
n
cialI
n
termediaries
-
include
:
banks
,
creditcompani
e
s
,
a
n
d oth
e
r business
e
s
that h
e
lpfinanc
e
tra
n
sa
ct
io
n
sor insureagainst
t
he risksassociat
e
dwith th
e
buyingands
e
llingof goods
"
A Company must partner
effectively
with
Marketing
I
n
termediaries
t
o optimi
z
e
performance
of
t
he entire
system
.
"
"
Work
with
Intermediaries
as partners
rather
t
han channels
through which they
sell their
produ
ct
s
.
"
Ex:Whe
n
Co
ca
-
Colasig
n
sasan exclusivebeverageprovider
,
they are alsoprovidingpowerful marketi
n
g
suppo
rt
.
(i
.
e
.
OU Campusissponsoredby Coca
-
Cola)
Fountai
n
Soft
D
rink:
Co
ca
-
Cola
=6
8
%
5
1Page

.
',
..
Pepsi = 22
%
Customers
Th
e
compon
y
should study
5
t
y
pes o
_
custom
e
r morkets
closely
.
5ty
p
es:
Consumer Markets
Business Markets
Reseller Markets
Government
Markets
International
Markets
Consumer
Markets
-
c
o
nsists of people that buy
g
oods and services for personal c
o
nsumption
BusinessMarkets
-
bu
y
goods and se
rv
ices for further processingor for use in their production process
Re
s
eller Markets
-
buy goods and servicesto resell at a profit
Government
Markets
-
are made up of government agencies that buy
g
ood
s
and se
rv
ice
s
to others who
need them
International
Markets
-
consistof
a
ll these buyers in other countries
,
including consumers, producers
,
reselters
,
and government
s
"
Each market type has special characteristics that call for careful study by the seller.
"
61-Pag
e

Competitors
"
Th
e
Mork
e
ting
Conc
e
pt
st
a
tes
thot
to be succ
e
ssful
,
o
compony
must
provide
gr
e
oter
customer
v
a
lu
e
a
nd sotis
l
oction
th
a
n
its co
m
petitors
do.
"
Thus, they
must
do mor
e
th
a
n
meet
needs.
They must
goin str
a
t
e
gic
odvontoge
b
y
positioning
their
o
_
J
e
rings strongly
og
o
inst
the
co
m
p
e
titors"
o
j
_
e
rings
in the minds
o
_
the consu
m
e
rs
.


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- Spring '08
- Scmidt
- Marketing, Pricing, Sales, reference pricing- pricing