queries creating 93 required assignment criteria 90 required when available

Queries creating 93 required assignment criteria 90

This preview shows page 305 - 307 out of 314 pages.

queries, creating 93 required assignment criteria 90 required when available, about and example 91 seed assignment criteria, removing 92 values, comparison method 97 assignment criteria attributes configuring 142 creating 143 list columns, relation to 143 object properties (table) 144 assignment criteria values
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Siebel Assignment Manager Administration Guide Version 8.1, Rev. A Index A 306 creating, example 99 sorting and storage 99 wildcard characters as literals 98 wildcard characters, about 98 Assignment Manager and Server Request Broker components, checking 198, 217 Assignment Manager component, modifying 199 child accounts, parent primary address example 61 component configuration, overview 136 component parameters, configuring, importance of 200 components, starting 199 configuration concepts 142 contact denormalization 215 customizing, about 26 customizing, tasks 27 data sources 197 event log configuration 212 parameters, configurable (table) 199 post-configuration tasks 155, 213 running multiple instances 232 Assignment Manager, modes batch assignment mode, running in 228 dynamic assignment mode 220 interactive assignment mode 216 mobile assignment mode, running in 234 assignment methodology, assigning candidates 74 assignment modes dynamic assignment mode, running in overview 220 dynamic assignment, disabling and enabling 117 independent assignment 268 interactive assignment mode, running in overview 216 mobile mode, running in 234 organization and person-oriented assignment, about 271 organization-oriented assignment, if multitiered assignment is set 270 person-oriented assignment, if multitiered assignment is set 269 assignment object base table, extending for availability-based assignment 281 assignment object modes batch assignment mode, multiple record assignments 231 batch mode assignment, overview 229 assignment object properties assignment object types hierarchy and relationships 123 assignment object types, about 121 assignment objects assigning multiple records 231 assignment attributes, mapping to 138 assignment rules, about developing 18 configuration overview 126 default organization, suppressing assignment of 251 expertise codes 100 interactive assignment, configuring 129 interactive assignment, overview 128 matching requirement for workload rules 111 no-criteria rule 93 position and employee-based assignments, creating 127 positional visibility, about 57 predefined assignment rules, definition requirement 41 predefined definitions, list of 121 primary address criteria 244 primary position, maintaining 249 reassigning positions, example 247 role in defining assignment criteria 140 team table, configuring to copy additional columns to 254 team-based criteria 111 wildcard characters, use of 98 workflow policy object, adding to 242 workflow policy objects, relation to 127 assignment objects, availability-based assignment about configuring for 280 configuration example 282 configuring for 281 visibility 283, 285 assignment policies activating 117 batch assignment mode deactivation requirements 228 contact denormalization, activating 227 deactivating 117 dynamic assignment mode and predefined assignment policies 116 workflow groups, role of 116
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  • Summer '16
  • Oracle
  • Management, Sales, Siebel Assignment Manager, Siebel Assignment Manager Administration Guide

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