70. Rebecca, a manager, was very annoyed after noticing several negligent errors in a critical report. However, while talking to the subordinate who created the report, Rebecca was calm and composed; shedid not act impulsively and lose her temper. Which of the following aspects of emotional intelligence is illustrated in this scenario?a. Self-awarenessb. Self-regulationc. Motivationd. Empathye. Social skillsANSWER: b71. Ralph is a well-liked manager at Aries Inc. He eloquently communicates the goals of the organization and has been successful in making the organization's vision part of its culture. Which of the following characteristics of good strategic leaders can be observed in Ralph?
c72. Identify the levels of strategic managers and discuss their role in the strategic management process.73. Explain the difference between general and functional managers. Provide an example of each from your college or university.
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