The reason for using the FMEA process is that FMEA is a quality method that enables theidentification and prevention of process or product errors before they occur. In healthcare, the goal is to avoid adverse events that could potentially cause harm, or death, to patients, families, employees, or others in the patient care setting (ISIXSIGMA, n.d.). FMEA is used early in the development of a new service delivery or a process to help identify and eliminate any concerns. It is a systematic way to examine a process prospectively for possible ways in which failure can occur, and then to redesign the processes so that the new model eliminates the possibility of failure. FMEA can assist in improving overall satisfaction and safety levels if properly used. A Updated: 2/1/19
Running head: Organizational Systems Task 211proactive approach is preferred to a reactive approach when trying to design an environment of safe care (ISIXSIGMA, n.d.).C1. Steps of FMEA ProcessThere are seven steps of FMEA according to IHI. They are listed here: Step 1: Select a process to evaluate with FMEA. First you need to identify what is beingevaluated. This step looks at what needs to be changed and how to evaluate the effectiveness of change. FMEA does not work best on processes that have a lot of subprocesses. It’s best to do FMEA on variants or subprocesses of a process (IHI, n.d.). Step 2: Recruit a multidisciplinary team. A team is formed of interdisciplinary team, everyone’s role is identified. Everyone involved at any point in the process needs to be involved, at least in the discussions of the steps that involve them. But not everyone needs to be part of the team for the entire analysis (IHI, n.d.). The team consists of members from different departments of the hospital who play a part in making changes and help implement the changes in the different departments of the hospital. Step 3: Have the team meet together to list all of the steps in the process. Every step of the process needs to be numbered, be specific. This make take several meetings to complete, depending on the complexity of the process and the number of steps. A flowchart maybe helpful for this step. Consensus must be obtained from the group. The team must agree that the steps accurately describes the process (IHI, n.d.).Step 4: Have the team list failure modes and causes. List all possible “failure modes” in each step of the process. That is anything that could go wrong, include rare and minor problems.Then identify all possible causes for each listed failure mode (IHI, n.d.).Updated: 2/1/19
Running head: Organizational Systems Task 212Step 5: For each failure mode, the team must assign a numeric value (the Risk Priority Number, or PRN) for likelihood of occurrence, likelihood of detection, and severity. Assigning RPNs prioritizes areas to focus on and can help in assessing improvement opportunities. Use thefollowing questions to assign the appropriate score to each failure mode identified.
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