1 selecting among alternative courses of actions and 2 bringing and keeping

1 selecting among alternative courses of actions and

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Leader-follower relationships become dysfunctional when followers are either habitually critical or uncritically compliant. Chronic and extreme criticism of leaders ultimately reduces the quality of leadership, causing the organization itself to become ineffective. Habitually uncritical subordinates can permit their leader to develop delusions of grandeur and set impossible objectives for the organization. Developing shared perspectives and interests is a mark of favourable leader-follower relationships Tutorial Readings Understanding Non Verbal Communication Be aware of how non verbal communication influences your success as a communicator Learn to read others body language Learn to pick up the warning signs that may be going wrong Recognize that there may be an unconscious dimension to your style of communication Ideas to help your non verbal communication: Try to be natural and genuine Ne aware of visual impact Select settings that can support your message Read your audience Read the message in silence Beware of alarm bells that go off when you push peoples negative hot buttons Watch for contradictions Understand the sensitivities of eye contact Beware of cultural differences in non verbal communication Recognize how non verbal communication can develop and improve cooperation and team work 93% communication is conveyed non-verbally through facial expressions, intonation, body language, etc.

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