feedback and analyzing jobs. Innovation is expected and democratized to happen, especially from the bottom-up. One of the questions could be what would happen if everybody working for a company were to be an innovator and creator? The team members must be empowered, enabled, and challenged to unleash their entrepreneurial energy and their creativity for improving their team, store and company. The main wisdom concerning innovation is either through focusing on the results, and forgetting that first of all, it’s a process, i.e. a social process. In most circumstances, innovation is referred to technology or technological industries. However, innovation can be defined as small working
improvements when trying to seek more value to the customers. This is how Team at Whole Foods focuses on innovation, by coming up with ideas that appears as job reflection, that are closely monitored (Market, 2005). However, if the idea is proved with measured results, it can be shared as the best practice. The financial purposes of innovation include: increasing revenue by providing more value to guests, and reducing costs through making operations to be more effective. All members and team at Whole Foods are focusing their efforts on them. in that case, the innovative process is translated more into action since the employees are empowered, collaborated and decentralized managed. Whole Foods has been able to innovate faster than its competitors since they have a strong organizational capacity and teams that takes in ideas, grows them, and improves them, and lastly spreads them throughout the company more rapidly. The origin of the idea is not important but what matters is if the idea is able to put into action and be closely monitored in order to see if it working or not. In addition, it also needs a great collaboration culture among the teams and units. Creativity and innovation cannot work if successful ideas are not shared throughout the company. Transparency In every organization, there is no sufficient trust between team members and managers if there is no proper transparency. It has been stated that in order to optimize trust, the transparency must be optimized. However, most of the companies operate in the opposite direction, hiding information, or selecting some people to whom trust and share relevant information. The lack of authentic communication, honest, and transparency usually boomerangs since it undermines trust and creates cynicism (Market, 2005). In Whole Foods market, such grade of trust is reveled everyday among the team members, mainly by acting with full transparency in all working activities.
You've reached the end of your free preview.
Want to read all 6 pages?
- Winter '16
- Professor Obura Oluoch
- Whole Foods Market, Whole Foods Company, team member excellence