Q1 Identifying other business relationships 8 Q2 Legal constraints when

Q1 identifying other business relationships 8 q2

This preview shows page 8 - 10 out of 35 pages.

Q1: Identifying other business relationships 8 Q2: Legal constraints when conducting business relationships 3 Q3: Maintaining regular contacts with seeking feedback 3 Q4: Seeking specialist advice for contracts 2 Task 2 – Conducting Negotiation (Total of 20 Marks) A. Negotiation Meeting Role Play with Supplier 5 B. Meeting Minute report with Supplier 5 C. Negotiation Meeting Role Play with Customer 5 D. Meeting Minute report with Customer 5 Task 3 - Confirmation to Formal Contractual Agreements (Total of 14 Marks) A. Contract agreement - Supplier 5 B. Contract agreement - Customer 5 C. Formal email to stakeholder 2 D. Formal memo or an email to colleagues 2 TOTAL MARKS 50 The learner is required to update and adjust the page numbers and topics based on the amount of their content and the responses made to each task. HM_Work Operations, Assessment Task II_v2 Page 8 of 35 Last Updated 06 June 2019
Image of page 8
T-1.8.2 Develop and Monitor Quality Work Operations As stated in the Business details above, ACA Restaurant Cafe’ is owned and managed by partners Emma Supreme and Rufus Clarendon. It is located within ACA Hotel. The Restaurant Café’ is currently open: Monday – Friday: 6:00 am – 9:00 pm Saturday: 8:00 am – 9:00 pm Sunday 8:00 am – 9:00 pm The owners of the restaurant have decided to start opening on more hours on Saturdays and Sundays due to increased business operation and customer demands as follows: Saturday: 6:00 am to 11:00 pm Sunday: 6:00 am to 11:00 pm ACA Restaurant Cafe’ has been experiencing consistent growth in sales and numbers of customers over the last two years. The Owners of ACA Restaurant Cafe’, fosters an environment of energy, skills, and determination to establish and maintain a business relationship with customers, suppliers, strategic partners and with other businesses creating service contracts, commission-based arrangement, and association-based relationship. Understanding the need for quality business relations being a vital element of the business operations, they cater to improve the implementation of innovative strategies and service policies that address every conceivable aspect of the customer experience. ACA Restaurant Café’ treats their business partners, customers and other community members with honesty, trust, fairness, and respect that contributes to strength and longevity in the business relationship which promotes better work and a more valued environment. BUSINESS RELATIONS Since the year ACA Restaurant Café has been established in 2014, Building a solid rapport and eventually, a long-term relationship with partners, contractors, customers, networks and suppliers through creating connections, looking out for their best interests and maintaining communications. Generically, the Owners of ACA Restaurant Café have already developed and continuously seeking to improve the business relationships with the following: Cooperative partner with the organisation – with ACA Hotel - entered a formal business relationship with for mutual benefit since 2014. The patrons of the Hotel can
Image of page 9
Image of page 10

You've reached the end of your free preview.

Want to read all 35 pages?

  • Summer '17
  • ACA Restaurant Café

  • Left Quote Icon

    Student Picture

  • Left Quote Icon

    Student Picture

  • Left Quote Icon

    Student Picture