4/12/2020Psychology in Our Social Lives30/47Conformity and Obedience: How Social Influence Creates Social NormsWhen we decide on what courses to enroll in by asking for advice from our friends, change our beliefsor behaviors as a result of the ideas that we hear from others, or binge drink because our friends aredoing it, we are engaging inconformity,a change in beliefs or behavior that occurs as the result ofthe presence of the other people around us.We conform not only because we believe that otherpeople have accurate information and we want to have knowledge (informational conformity) butalso because we want to be liked by others (normative conformity).The typical outcome of conformity is that our beliefs and behaviors become more similar to those ofothers around us. But some situations create more conformity than others, and some of the factorsthat contribute to conformity are shown inTable 14.4 "Variables That Increase Conformity".Table 14.4 Variables That Increase ConformityVariableDescrip±onExampleNumberinmajorityAs the number of people who areengaging in a behavior increases,the tendency to conform to thosepeople also increases.People are more likely to stop and look up in the air whenmany, rather than few, people are also looking up(Milgram, Bickman, & Berkowitz, 1969).UnanimityConformity reduces sharply whenany one person deviates from thenorm.In Solomon Asch’s line-matching research, when any oneperson gave a different answer, conformity waseliminated.StatusandauthorityPeople who have higher status,such as those in authority, createmore conformity.Milgram (1974) found that conformity in his obediencestudies was greatly reduced when the person giving thecommand to shock was described as an “ordinary man”rather than a scien±st at Yale University.Sources: Milgram, S., Bickman, L., & Berkowitz, L. (1969). Note on the drawing power of crowds ofdifferent size.Journal of Personality and Social Psychology, 13, 79–82; Milgram, S. (1974).Obedience to authority: An experimental view. New York, NY: Harper and Row.