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business through unknown situations, to get it to its desired destination (Barret, n.d.). Barriers and Constraints of the Business AnalystIn order to evolve the role of the BA there are some barriers and constraints that must be addressed first. One of the biggest barriers to the BA role is the misunderstanding of the BA value (Harpham, 2016). When an organization does not recognize the role and potential of its BAit will not be able to benefit the value of business analysis. This barrier can be closely related to the reluctance of the business to accept and integrate analytics within its business model (Bartlett, 2013). If a business is reluctant to integrate analytics they will also misunderstand the role of a BA. Another issue with misunderstanding the role of a BA occurs when organizations assume a BA is a jack-of-all-trades and can preform a multitude of tasks outside their skill sets. Other barriers and constraints relating to the success of a BA include unclear definition of requirements, inadequate tools, a lack of stakeholders buy-in, and a limited timeframe to complete projects (Barret, n.d. & Harpham, 2016). These barriers can hinder the effectiveness of a BA and the value they are able to bring to the business. Characteristics of a Business AnalystPark and Jeong (2016) explain that for effective business analysis to occur, BA must be competent in communication, facilitation, interpersonal relationships, business knowledge, and information technology (IT). Since it is the BA who interfaces directly with stakeholders it is important they have the ability to communication with the users so they understand the problems, to provide the right solutions (Park & Jeong, 2016). Facilitation skills are needed so that the BA can assist with arranging and coordinating meetings, interviews, and observations.
This is largely tied with interpersonal relationship skills since BA’s facilitate discussions with stakeholders. A BA needs to be able to build trust between themselves and the stakeholder so thattheir requirements can be correctly articulated into analysis requirements. Business knowledge, is needed so that the BA has the practical knowledge of the industry and how the business functions (Park & Jeong, 2016). This allows the BA to align requirements with appropriate