Determine the benefits of P4P on patients.
Under the fee-for-service payment model, the healthcare system was filled with a lot of
patient dissatisfaction. This was mainly caused by the conduct of the healthcare providers who
were driven by the financial incentive of performing as many services as possible (Sura & Shah,
2010). On the other end, some of these services were irrelevant to the treatment process, which
left patients paying much money with less amount of satisfaction. As a result, the healthcare
system accumulated numerous flaws, which regularly fell on the patients’ side. With the
introduction of the P4P program, healthcare providers are discouraged from performing
unnecessary services, and as a result, their treatment processes are more patient-oriented.
Also, the P4P program encourages providers to concentrate more on preventive care,
which yields more benefits than the treatment process. As a result, the patient benefits from
preventive care by reducing the potential costs to have been incurred in the overall treatment
process (Sura & Shah, 2010).

PAY FOR PERFORMANCE
5
Reference
Eijkenaar, F., (2011).
Key issues in the design of pay for performance programs. The European
journal of health economics
: HEPAC: Health Economics in Prevention and Care, 14(1),
117–131. Doi: 10.1007/s10198-011-0347-6.
Eijkenaar, F., Emmert, M., Scheppach, M., & Schoffski, O. (2013).
Effects of pay for
performance in health care: a systematic review of systematic reviews
. Health policy,
110(2-3), 115-130.
Sura, A., & Shah, N. R. (2010).
Pay-for-Performance Initiatives: Modest Benefits for Improving
Healthcare Quality
. American health & drug benefits, 3(2), 135–142.

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