14 hbc 2209 organizational behaviour revision

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Cognitive Psychology: Connecting Mind, Research, and Everyday Experience
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Chapter 3 / Exercise 2
Cognitive Psychology: Connecting Mind, Research, and Everyday Experience
Goldstein
Expert Verified
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We have textbook solutions for you!
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Cognitive Psychology: Connecting Mind, Research, and Everyday Experience
The document you are viewing contains questions related to this textbook.
Chapter 3 / Exercise 2
Cognitive Psychology: Connecting Mind, Research, and Everyday Experience
Goldstein
Expert Verified
HBC 2209 ORGANIZATIONAL BEHAVIOUR Revision questions E XERCISE 1. Discuss why it’s important for managers study organization be- havior E XERCISE 2. Organization behavior has evolved for a long time. Discuss the history of organization behavior. E XERCISE 3. Highlight challenges facing organizations today which have made it necessary for managers to study organizational behavior. E XERCISE 4. Discuss what prescriptions did each organization behavior theorist had for how to best ensure compliance. E XERCISE 5. Discuss the theory behind Frederick Taylor and its principles. 15
HBC 2209: ORGANIZATIONAL BEHAVIOUR LESSON 2 Theoretical Frameworks of Organizational Behavior Learning outcomes By the end of this chapter, you should be able to 1. Understand the three frameworks used in developing an organization behav- ior model 2. Outline the relationship among organization participants 3. Explain the difference between classical conditioning and operant condition- ing 4. Understand why reinforcement and punishment is important n an organiza- tion 16
HBC 2209: ORGANIZATIONAL BEHAVIOUR 2.1. introduction Although OB is extremely complex and includes many inputs and dimensions, three frameworks can be used to develop an overall organization behavior model. 1. They are: (a) Cognitive (b) Behavipuristic (c) Social cognitive (A) COGNITIVE FRAMEWORK The cognitive approach to human behavior has many sources of inputs (the five senses). It emphasis the positive and freewill aspect of human behavior and uses con- cepts such as expectancy, demand and intentions. Cognition, which is the basic unit of the cognitive framework, can be defined as the act of knowing an item from information. Under this framework, cognition precedes behavior and constitutes input into the persons thinking, perception, problem solving, and information process- ing. Edward Tolman We can use the work of Edward Tolman to explain the cognitive framework. Although Tolman believed behavior to be appropriate unit of analysis, he felt that behavior is purposeful, that it is directed towards a goal. He felt that cognitive learning consists of a relationship between cognitive environmental cues and expectations. Tolman Experiment Through experimentation, he found out that a rat could learn to run through an intricate maze, with purpose and direction, towards goal (food). 17
HBC 2209: ORGANIZATIONAL BEHAVIOUR Tolman observed that at each point in the maze, expectations were established - in other words, the rat learned to expect a certain cogitative cue associated with the choice point might eventually lead to the food. If the rat actually received the food, the association between the cue and the expectancy was strengthen, and learning occurred. Tolman’s approach could be depicted that learning is an association between the cue and the ex- pectancy.

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