Between and among the levels and functions within an organization Existing and

Between and among the levels and functions within an

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Between and among the levels and functions within an organization (Existing and new stuff, temporary staff), contractors, shareholders, management, visitors to site نودروملا، نولواقملا، نويجراخلا تامدخلا ومدقم ةزهجلا ةرياعم تاكرش / نوكلهتسملا وأ و ءلمعلا، ةموكحلا، ةيميظنتلاو ةينوناقلا تاطلسلا، نوسفانملا، ئراوطلا تامدخ، ةينطولا ريغ تامظنملا، ةينطولا ( - - ) رادصإ ةئيه ، فاعسلا يفاطملا ةطرشلا تاداهشلا ، تايعمجلا ، رواجملا يلحملا عمتجملا ءاضعأ ، ، نوماحملا ، نوناقلا ذافنإ تاطلس ، تاباقنلا ، ةيراجتلا ) ، زاغلا قفارملا تاكرش ، نويفرصملا ، نيمأتلا تاكرش ( يتلا ىرخلا تائيهلا و ةيريخلا تائيهلا ، هايملا ، ءابرهكلا ةرادلا ماظن ثيدحت وأ ةيلاعفب رثأتتس وأ ريثأت اهل . لماكتملا External providers and contractors, suppliers, customers and/or consumers, competitors, statutory and regulatory authorities, national government, non- national organizations, Emergency services (Police – Fire – Ambulance), Certification Body, Neighboring community members, Trade associations, Trade Unions, enforcement authorities, lawyers, insurance companies, Bankers, utility companies (Gas, Electricity, Water) , Charity Commission other organizations that have an impact on or will be affected by the effectiveness or updating of the IMS. 4 متي فيك لصاوتلا How to communicate ، تانلعلا تاحول ، ةيعوتلا ، ةيبيردت جمارب عقاوملا يف تاقصلملا ضرع ، تاعامتجلا ، نيفظوملا ليلد ، فئاظولا فيصوت ، ةزرابلا ، يمويلا لاصتلا ، ةفيظولا لغش تافصاوم يأرلا تاعلطتسا ، مسقلا تاعامتجا قودنص ، تاحارتقلا قودنص ، تاقيلعتلا، , ينورتكللا ديربلا ، تنرتنلا ةكبش ىواكشلا training programs, Awareness, Notice boards, Meetings, Display of posters at prominent locations, Job descriptions, Employee manuals, job specifications, daily contact, regular department meetings, surveys, comments, Suggestion box, complaint box , website, E-mail intranet عقوم ، ينورتكلإ ديرب ، يمسر باطخ ، دوقع ، نايبتسا ، لاوج فتاه ، ةنخاس ةيفتاه طوطخ ، ينورتكلإ تارمتؤمو ثادحأ ، تابيتك ، لامعأ تاباطخ ، تاسكاف ، ةيديرب تاقاطب ، يعامتجلا لصاوتلا لئاسو ، ةرشابم ريتاوف ، ىرخأ ةيرود ريراقتو ةيونس ريراقت ، تاحرتقم Questionnaire, Contracts , formal letter, e-mail, website, telephone hotlines, mobile phone, Faxes, business letters, pamphlets/Brochures, Live events and conferences, Social media, Postcards, Proposals, annual and other periodic reports, Invoices. 5 لصاوتي نم Who communicates. ماظن نع نولوؤسملا نوريدملا ، ايلعلا ةرادلا / / ماظن ءاذغلا ةملس ةرادإ ماظن ةدوجلا ةرادإ / ةرادلا مظن ةينهملا ةحصلاو ةملسلا ةرادإ ، ةدوجلا ةباقر ، ةيرشبلا دراوملا ، ةيئيبلا , لمعلا قيرف ،تايرتشملا ... ( ) ةيلمع كلام لك Top management, responsible managers for ةددحم تايلوؤسم مهيدل نيذلا نونيعملا صاخشلا ةيجراخلا تلاصتلل ةطلسو Designated persons which have defined responsibilities and authority for external communications.
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Copy No . PROCEDURE FOR: Communication تلاصتلا ءارــجإ Com -01 Milano for Food Industries 4 Issue No. Issue Date Page 11 of 13 QMS/FSMS/OHSMS/EMS, HR, QA, Purchasing and stuff ,…(each process owner) - Communication program is summarized below: Communicato r (With whom communicate) Recipient (who communicate) Communication channel Information communicated Forms of communication Frequency of communication Expected outcome of communication
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