therefore DHL formed partnership with carriers from various nations to ensure capacity and frequency that serves customer’s demand. FedEx was the first to introduce data capture and positive tracking that which impacted DHL. With FedEx’s single hub and spoke system and heavy investments in barcode and scanning technology, customers could easily track their package and receive it by the next morning. This heavily impacted DHL business. After which, DHL stepped up its business and heavily invested in technology similarly to FedEx. On the other hand, with the acquisition of the Flying Tigers and its flying rights by FedEx. This expanded FedEx and simultaneously pressured DHL.
4Air Cargo Integrator Analysis: DHL4.ConclusionDHL’s extensive network and business strategies are the key to its success and exponential growth. DHL has more than 150 warehouses and offices in well-placed locations around the world that will cater the need of its customers. In today’s world, almost all big cargo businesscarriers have platforms/apps which customers can track their shipped goods. With the use of more technologies, businesses can have competitive advantages over its competitors.
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- Spring '15
