Question 13 1 point saved a technician mistakenly

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Question 13(1 point)SavedA technician mistakenly uninstalled an application that is crucial for the productivity of the user.Which of the following utilities will allow the technician to correct this issue?Question 13 options:System RestoreSystem ConfigurationComponent ServicesComputer Management
Question 14(1 point)SavedA technician is performing Windows preventative maintenance tasks on all computers in theorganization. She wants a way to create a custom console containing only the tools she regularlylaunches and then distribute this custom console to each computer.
Which of the following Windows tools will allow the technician to configure a custom console?
Question 15(1 point)SavedA user is attempting to launch a Windows utility from a command prompt but is receiving a messagestating the user must be an administrator in order to use the utility.Which of the following best explains the reason the user is receiving the message?
Question 16(1 point)SavedA technician is troubleshooting a Windows computer experiencing slow startup.Which of the following steps should the technician take first to determine whether startup processesare responsible for the slow startup?
Question 17(1 point)SavedA technician removed several instances of malware from a customer's Windows PC. Now when theuser double-clicks .doc files to open them, an error message appears asking what program to use toopen the files.Which of the following is the most likely cause for this error?Question 17 options:The malware removal process changed the file association for the .doc file type.The application used to open .doc files was corrupted during the malware removal process.The malware removal process deleted the file the user was attempting to open.The DLL file for the .doc file type was erased during the malware removal process.
Question 18(1 point)SavedA Windows computer stopped printing to a directly connected printer, and the technician suspects aservice may be at fault.Which of the following steps can the technician take to verify her suspicion?
Question 19(1 point)SavedA user contacted you to report that an unwanted Windows application is launched each time hercomputer is booted.How can you permanently resolve this issue?
Question 20(1 point)SavedYou have received an escalated trouble ticket for a Windows workstation that displays an errormessage each time the user signs in to Windows. The previous technician logged the error in theticketing system and made a note that she was not familiar with the error message the system wasdisplaying.What is the first step you should take in resolving this issue?
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Term
Spring
Professor
N/A
Tags
Windows 2000, Windows Me, following steps

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