Scientific thinking is important to organizational behavior researchers and

20. Scientific thinking is important to organizational behavior researchers and scholars because the proposed explanations are carefully tested and the explanations that can be scientifically verified are the only ones that are accepted. 1-5

Page: 5-6 Element: GT Nature: FA Level: Easy Heading: Introducing Organizational Behavior 21. Rather than assume that there is one “best” or universal way to manage people in organizations, researchers use a contingency approach to identify how different situations can be best understood and handled. Page: 6-7 Element: KT Nature: FA Level: Moderate Heading: Introducing Organizational Behavior 22. Organizational behavior scholars believe that there is one “best” way to manage people and organizations. Page: 6 Element: GT Nature: FA Level: Easy Heading: Introducing Organizational Behavior 23. An essential responsibility of the science of organizational behavior is to create and test models that offer evidence-based foundations for decision making and action. Page: 6 Element: GT Nature: FA Level: Moderate Heading: Introducing Organizational Behavior 24. Progressive workplaces today look and act very similar to those of the past. 1-6

Page: 7 Element: GT Nature: FA Level: Easy Heading: Introducing Organizational Behavior 25. Important trends in the contemporary business world include the demise of “command-and-control” organizational structures and a commitment to ethical behavior but exclude the importance of human capital and a changing definition of jobs and career. Page: 7 Element: GT Nature: FA Level: Moderate Heading: Introducing Organizational Behavior 26. The pervasive influence of information technology, respect for new workforce expectations, and an emphasis on teamwork are important trends in the contemporary business world. Page: 7 Element: GT Nature: FA Level: Moderate Heading: Introducing Organizational Behavior 27. An organization is a collection of people working together in a division of labor to achieve a common purpose. Page: 8 Element: KT Nature: FA Level: Easy Heading: Organizations as Work Settings 28. The core purpose of an organization is the creation of goods or services for customers. 1-7