Incorporations i feel that it is my responsibility to

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incorporations I feel that it is my responsibility to sit down with my IT department or even hold a meeting to find out what is causing the implementation to go south. Are we being trained adequately, do our employees like the new ERP and if they don’t, why? Also, is the new ERP having issues with the software we are using, or do we need to also incorporate new software that will work better? These are all things as a CIO that I need to find out directly from my employees and need to research myself to make sure we have the financial resources to incorporate changes to other systems. “Maintaining and upgrading legacy systems are some of the most difficult challenges facing CIOs (chief information officers) and IT departments” (Turban, Volonino, & Wood, 2015, p. 339). As an aviation mechanic that has seen many different incorporations of NALCOMIS or publication changes I know the difficulty of transitioning to change. The software updates were not user friendly, they required a CAC card login in and password to open the programs that was difficult when there are many people using one laptop to
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perform maintenance tasks. I also faced glitches and had to contact the program creators to notify them of the difficulties we were having. Eventually they made updates and changes to the system and had to come out and personally train everyone on the latest updates while they were incorporating the changes. It was a challenging time in the maintenance department and we as a command decided to sit down have a meeting and discuss all the current issues we ran into and sent them upline to the creators of the updates. First, we needed to get the best people using the system the most to get their feedback and then we tried to fix it ourselves. It was difficult and we eventually reached out to an outside party who designed the ERP and we could alleviate some of the difficulties we faced. References Turban, E., Volonino, L., & Wood, G. R. (2015). Information technology for management: Digital strategies for insight, action, and sustainable performance. (10 ed.). Hoboken, NJ: John Wiley & Sons Inc.
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