Location service or application and you have provided

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location service or application and you have provided consent for your location to be shared) Interests and preferences that you specify during the set-up of an internet-enabled product or service Relevant legislation The legislation Reconstruction IT Solutions adheres to when dealing with personal details and information is: - Privacy Act 1988 - Australian Privacy Principles Purposes of collecting personal information 1. We collect personal information for the following purposes. 2. Make changes to account details 3. Fulfil any sales obligations 4. Provide clients with products or services as requested 5. Provide customer care, warranty, returns and servicing 6. Provide information about products and services 7. Provide training to staff in all telephone and online client interactions 8. Obtain opinions through product surveys 9. Record statistical data for marketing analysis Page 44 of 55 Melbourne Polytechnic Assessment – ICTICT418 Contribute to copyright, ethics and privacy in an ICT environment Version 1.0
10. Provide promotional materials if client has opted in Methods of collection - We collect information in the following ways. - Using written forms - Using online forms - Through contact over the telephone, mobile phone - Via messaging technology - Via the internet Disclosure of information - Reconstruction IT Solutions only discloses information in the following situations. - With Reconstruction IT Solutions affiliates, only if written consent is given - If required by law for legal purposes - For data purposes, with all identifiable data being removed We do not share or disclose this data with any overseas organisations and entities. Marketing communications When clients provide us with their contact details, when purchasing a product, contacting our client support call centres or creating an account for one of our services, they may be given the opportunity to opt in to receive various direct marketing communications. Direct marketing involves the use and/or disclosure of personal information to communicate directly with an individual to promote goods and services. This includes newsletters and other communications by post, email, telephone and/or text message (SMS) from Reconstruction IT Solutions and special offers in which you may be interested. Clients may opt in to receive more targeted direct marketing communications and also have the option to change marketing communication preferences at any time. If a client would like to unsubscribe from an email sent to them, they can follow the ‘unsubscribe’ link and/or instructions placed at the bottom of the email. Security of client information - We hold personal information on the following. - Computer systems - Electronic databases - Digital archives - Telephone recordings Page 45 of 55 Melbourne Polytechnic Assessment – ICTICT418 Contribute to copyright, ethics and privacy in an ICT environment Version 1.0
- Hard copy or paper files The way we keep client information safe includes the following.

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