13 5 autonomous shopping carts autonomous shopping

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13 5) Autonomous shopping carts: Autonomous shopping carts is also making in store experience of the customers more convenient. These shopping carts follow the customers wherever they go in the store. Customer can look after their children and another stuff into their hands such as mobiles, they do not need to worry about grabbing the carts. Customers always love easiest way of shopping and Loblaw can make that way easy for people. How is it manifested Partnership with IT expert companies Hire IT technicians Start using new technological advancements Install new software Why is it important IT is changing the scenario of every nosiness Help to get things done in short time Reduce the labor costs and extra overhead costs What needs to be addressed Traditional ways of customer service and inventory management Traditional ways of production Difficulties if not addressed Lack of product differentiation Need to hire large number of employees to get things done Opportunities if addressed Retrieved new customers and current customer satisfaction Simplify the management tasks Operations
14 Operation is one of the essential parts or a primary activity of the superstores. Loblaw is the largest grocery store in Canada, and it aims to fulfill every kind of consumer needs. As discussed in the first part, Loblaw had a good and bad experience in terms of operations. For a successful business, the company needs a leading operation strategy, Loblaw also has a useful operating model, but here some recommendation would be beneficial for the store. How is it manifested The company has to ensure that its fulfillment and logistic team are working efficiently and quickly. It includes regular stock checks, which will help to reduce the issues regarding missing goods. The company's stock check technique and inventory check must be faster to determine what's already there. As the company was following the old traditional operations strategy so, now time to implement the new operations strategy and for that, there is new software available in the market, which is Retail inventory management. It also manages the operations of stores by making essential business processes, such as customer relationship management, point of sale, inventory management, suppliers, and supply chain management. It is also mentioned in the case study Loblaw's relationship was not very good with its suppliers as well as customers felt that the shelves were empty when they went to the store. The reason behind this, they did not manage their inventory well (Morden, 1997). Why is it essential: To manage inventory and maintain records, employees sometimes found that products are missing and did not have an entry for that. To build trust with suppliers and to take opinion and decision with them help to make a strong buyer-supplier relationship.
15 The company's focus must be on improving the quality of its brand to compete with other brands such as Walmart and Costco. Usually, most of the customers compare prices with

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