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Psychology is the study problem solving focus on determining the mental processes that occur as a person in solving a problem and determining ways to make it easier to solve problems. So if I asked you, what kind of problems have you solved lately, how would you answer that question? What problems have come up in your life you might say the thing listed here, maybe you worked on some math problems, some physics problems. Maybe you figure out how to get an assignment done on time. Dealing with roommates housemates maybe your parents is fear of living at home right now. Deciding what courses to take what career to choose going to grad school, how to pay for a new car, there's lots of problems that you might try to solve. One thing to note here is that this list actually includes examples of two different types of problems. types that are like these math or physics problems are called well defined problems. These problems usually have a single correct answer and they require certain certain identifiable procedures to be applied correctly for a solution. There are two type of problems it is one related to things like relationships or career choices, and these are called ill defined problems. They occur very frequently in real life. They don't necessarily have a single correct answer, and the path to the solution is very unclear because different paths can be taken. We'll discuss these kinds Elders find problems later. But first let's start with focusing on the well defined problems, which are the focus of most psychological studies. Let's take these kinds of problems and tie them back to 142Transcribed by
something we've talked about before, the Gestalt approach, which suggests that the key to problem solving is actually a representation and restructuring of a problem. The Gestalt psychologists were not just interested in perception, but we're also interested in learning and problem solving attitudes and beliefs. However, they addressed all of these areas using a perceptual lens as we've seen before. For Gestalt psychologists, they're interested in how people represent problems in their mind. Second, they're interested in how problem solving involves reorganization and restructuring of the representation of the problem. Now a question that may come up for you is what does it mean to say that a problem is being represented? Let's take an example to explain this. Let's think about a crossword puzzle which is an example Have a problem that can be solved. This problem is representedon a page by these series of squares and black squares and clear squares with clues about how to fill in the spaces. But that doesn't mean that's how it's represented in your mind when you're trying to solveit. For example, you might represent a small part of this full problem at a time, like maybe you only focus on only the horizontal words, and then you move on to the vertical ones. Or maybe you pick a small corner of the diagram, and you just focus on the words there. These are both examples of ways