one of the barrier such as unwillingness to change and communicate with employees. (C) Leica shall allocate time for new ideas. For example, set aside time for brainstorming and hold a regular group workshops. Next, respond enthusiastically to all ideas without disappoint them. Leica shall encourage her team to keep looking anew at the way they approach their work by asking what works well and what doesn’t. Leica shall compliment her team regularly, this builds trust which in turn, ensures people feel confident about sharing crazy ideas with you. It also means they are more accepting of your criticism.
Leila can motivate her team by rewarding creativity, for example through an awards scheme. Lastly, provide the team with places where they can think and collaborate on ideas such as a comfy café or co-working spaces. (D) Innovation can be promoted and celebrated in the workplace by making sure active participation of employees on the company’s strategies and challenges. Next, make innovation important by ensuring all the employees know that you want to hear their ideas. Moreover, employer can encourage brainstorming by holding a regular group workshop and organize team days out. Training can be done among employees in formal techniques such as lateral thinking. Employer shall not discourage employees and respond enthusiastically to all ideas. Motivate individuals or teams who come up with winning ideas by actively recognizing innovation, for example through an awards scheme. (E) If Leila did not implement any changes, the company might continue to receive complaints call from customers and customer dissatisfactions. The company also will face employee risk management, such as maintaining sufficient staff numbers and cover, employee safety and up-to-date skills. Employees will lose interest on their job and leave the company. Managers who do not accept new ideas will brush off new ideas from their staff. If Leila did implement changes, which is the complaint form, one of the risks would be technical error, causing losing of the important information. Next, the company may face problems such as insufficient staff to read and sort through all the complaints form. By implementing the centralized system might increase the cost in the company causing budgetary issues.
- Fall '19