In the car mini case which of the following elements

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59. In the CAR MINI CASE, which of the following elements of the marketing mix was central to General Motors’ business model, as distinct from that of Ford? (e; Application, Challenging, p. 1.9) 13
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RYAN’S RUNNERS MINI CASE: Ryan wants to open a store that caters to athletes, but, due to space and budgetary constraints, he recognizes that he will not be able to offer the same variety and selection of products as does the local athletic mega-store, so he has decided to focus specifically on runners. He stocks shoes and related gear for runners, and maintains a staff that is knowledgeable and enthusiastic about running. Ryan’s advertising campaign emphasizes his store’s high standard of customer service and selection of products specifically tailored to meet the needs of the runner.
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