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respect (American Nurses Association, 2015).’ At the same time, nurses deserve the same respectand dignity in return. In order to make a difference, acknowledging that a change is needed is crucial. However, change also requires collaboration and participation of all. According to ANA, the nursing organization as a whole must work together to eliminate incivility, bullying, and violence in the workplace (ANA, 2015). An important step to eliminating incivility, bullying, andviolence is by acknowledging the actions that occurred as well as the actions that were not taken against it. When individuals fail to acknowledge the problem, by either disregarding it or failing to report it, they are in initially adding to the problem (ANA, 2015). To ensure the proper action is being taking against workplace violence, employers must implement safety policies and protocols. In Minnesota, it was acknowledged that violence against staff was a growing concern in many healthcare facilities. To properly address this concern, several healthcare organizations throughout Minnesota united together to help a number of healthcare facilities prevent workplaceviolence by helping them identify risks for violence and to implement effective violence prevention strategies (MDH, 2017). By doing so, healthcare facilities in Minnesota can change what has become the norm and create a work environment that is safe.
NURSING AND WORKPLACE VIOLENCE 5Safety Policies and Protocols for Violence Prevention and ResponseEmployers are legally obligated to ensure their employees work in an environment that is safe and free of harm. Employers must implement and enforce policies against violence and protocols for how to respond if violent incidents occur. Recommended policies and protocols for workplace violence may include:1.Zero-tolerance policy2.Mandatory reporting3.NonretaliationZero-tolerance policyA zero-tolerance policy applies to employees, patients, and visitors and entails that no form of violence will be tolerated (ECRI Institute, 2017). The policy does not necessarily prevent violence from occurring, but it ensures that action will be taken if violence does occur. All forms of violence should be acknowledged in the policy including physical, verbal, incivility, and bullying. The policy should also specify that action that will be taken if violence occurs, such as termination or discipline (ECRI Institute, 2017).