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A iso 10006 b iso 9000 c iso 14000 d iso 19011 c

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A. ISO 10006B. ISO 9000C. ISO 14000D. ISO 19011CGeneral Motor's decision to close some of its U.S. factories and to establishproduction operations on a worldwide basis is a strategic move aiming to:A. Reduce costsB. Increase qualityC. Attack competitionD. Diversify risksDThe process of evaluating results in relation to plans or objectives and deciding whataction, if any, to take is referred to as:A. DirectingB. Decision-makingC. SupervisingD. ControllingAThe following are common problems that MNCs face in attempting to control theiroverseas operations except:A. The objectives of the foreign operation and the corporate objectives are similarB. The objectives of joint-venture partners and corporate management conflictC. Amount of experience and competence in planning are widely diverse among foreignCEOsD. Basic philosophic conflicts exist about objectives and policies of foreign operations,largely because of cultural differences between home and host-country managersDTwo common ways of looking at how MNCs control operations are:
A. Determining whether the organization uses accounting or strategic controls and bychoosing whether the enterprise uses simple or complex controlsB. By looking at the ways in which the organization uses hierarchical and bureaucraticcontrols and by looking at the ways in which the organization uses external or internalcontrolsC. Choosing whether the enterprise uses simple or complex controls and by determiningwhether the organization uses financial or strategic controlsD. Determining whether the enterprise chooses to use internal or external control and bylooking at the ways in which the organization uses direct and indirect controlsAControls that involve face-to-face or personal meetings to monitor operations areA. DirectB. IndirectC. ParallelD. CircularAThe external control process differs from the internal control in that the externalcontrol:A. Encourages harmony, responsiveness and sensibilityB. Focuses on self, function, one's own group and one's own organizationC. Proves to be uncomfortable when the environment seems out of control or changeableD. Has a dominating attitude bordering on aggressiveness toward the environmentBThe internal control process differs from the external control in that the internalcontrol:A. Encourages harmony, responsiveness and sensibilityB. Focuses on the self, function, one's own group and one's own organizationC. Proves to be comfortable with waves, shifts and cycles, which are regarded as "natural"D. Has a flexible attitude, willing to compromise and keep the peaceDVisits by top executives to overseas affiliates or subsidiaries is a common form of:
A. Indirect controlB. External controlC. Cultural controlD. Direct controlCControls that use reports and other written forms of communication to controloperations are:A. CulturalB. ParallelC. IndirectD. DirectBThe use of monthly operating reports that are sent to the home office is a commonexample of:A. Direct controlB. Indirect controlC. External controlD. Cultural controlAInternational managers use a _____ to establish performance standards of operations.

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