What does decoding the message mean and where does

What does decoding the message mean and where does the message pass through?

What are examples of the environment in the communication process?

What is known as psychological noise and provide an example?

What is a communication channel?

Please describe channel richness.
2. What are the 4 steps to follow in common business communications and provide an example of each?
3. Please define jargon and provide some examples.
4. When you are planning a communication, what are two important considerations?
5. What is the first rule in business? Please discuss two reasons why it is important.
Going Concern Concept
6. Please discuss the differences among active listening, competitive listening, and passive listening.
7. What are five important active listening techniques?

Unit 5- Communication Skills for Managers
Module 9- Activity
Which component of the communication process involves business attire?
a. Environment
b. Channel
c. Context
d. Message
Please identify the model of communication that focuses on the sender and message within a
communication encounter and is a linear, one-way process.
What type of communication occurs within us? What type of communication happens when one person speaks to a group of people? When a customer service representative sends a message to the manufacturing department, what is the
direction of communication?
a. Vertical
b. Horizontal
c. Straight
d. Diagonal
The marketing department of Whole Pines wants to initiate a mass marketing campaign to introduce its
product to a new avenue of customers. Which communication channel should Whole Pines use to be as
thorough and cost-effective as possible
d. Door-to-door
Precision in communication is very important. What is one way to ensure that our words will convey
real-world concepts to others?

After inviting a co-worker into your office, you begin thinking that your desk is a mess. You wonder if
your co-worker will think you are very disorganized. What aspect of messaging would this scenario
represent?