Business Process Reengineering (BPR)
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Business process reengineering (BPR)
: analysis and redesign of workflow within and between enterprises
o
In the extreme
, BPR assumes the current process is irrelevant, doesn’t work, or broken and must be overhauled from scratch (clean state
enables business process designers to disassociate + focus on new process)
Define the scope
Analyze
Evaluate
Plan
Approve
Execute
Business Process Design
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After choosing the method of business process improvement that is appropriate for the organization, the process designers must determine the most
efficient way to begin revamping the processes
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Business process modeling (or mapping):
activity of creating a detailed flowchart or process map of a work process, showing its inputs, tasks, and
activities in a structed sequence
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Business process model:
graphic description of a process, showing the sequence of process tasks, which is developed for specific purpose and from
selected viewpoint
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As-Is process models:
represent the current state of the operation that has been mapped, without any specific improvements or changes
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To-Be process models:
show results of applying change improvement opportunities to the current (As-Is) process model (shows
how
the
what
is to be
realized)
o
objective is to aggressively eliminate, simplify, or improve the To-Be processes
o
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- Fall '19
- Business process modeling, performance of key business processes
