Is managing director in a multinational company a

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is managing director in a multinational company, a sales manager in a small firm, or a junior executive in a government department, all have to write memos. Purpose As business memos solve problems an act as a means of decision making, they serve many purpose. They may describe problem; request for information or additional resources; contain proposal or request for proposals explain policy statements contains office instruction and guidelines persuade the reader to take an action invite the reader to business meetings conferences give feedback, suggestions, or recommendations, seek explanations or clarifications or be just polite reminders As a link between people within an organization, business memos help members of the organizations communicate without the need for time-consuming oral discussion, meeting, and conference. Channels Memos can move in all directions as they may involve any of three channels of communication; downward, upward, and horizontal. Downwards memos are used to communicate to the subordinates in the hierarchy of the organization. They are primarily used to convey routine information such as new products or services being introduced , new policy changes, introduction of new procedure, new market strategies being followed, and so on discuss matters relating to personnel practices such as transfers, official instructions, promotions, and so on seek explanations or clarification send feedback; and Give instructions. In contrast upward memos are sent by subordinates to their superior. They might convey grievances, compliant, suggestion findings and recommendations, new ideas, problems, proposal, and so on. Unlike downward and upward memos, horizontal memos are sent to peer groups or to people who are hierarchically equivalent in organization. Although the main purpose of horizontal memos is to develop cooperation and coordination through peer interaction between different
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209 individuals working in an organization, they may be sued to persuade the reader to take an action, such as attend a meeting, and give a presentation and so forth. Students too are required to write memos. In order to be successful at the workplace effective memo writing skills are essential. As we advance in our chosen career, we called up on communicate with others in the organization more often and more effectively, we may have to write memos for different purposes. We may need to write a memo to introduce new information to the reader, like new product or services being introduced, new policy changes, or new market strategies being followed ; or to persuade the reader to take an action , such as attend a meeting, give a presentation, follow guidelines. Letter versus Memos Like a business letter, a business memo is a positive functional instrument of professional exchange of business ideas, opinions, decisions, policies, and information. As both letter and memos are forms of business writing, they follow similar writing principles and strategies.
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