opinion but I give them respect while listening before I jump in with an

Opinion but i give them respect while listening

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opinion, but I give them respect while listening before I jump in with an opposing opinion. Generally when I am upset/mad/disrespected in a any sort of conflict, I remain quiet and tend to avoid eye contact. I would consider myself sensitive, and sometimes my emotions take over, which results in me tearing up. I don’t do too well under the pressure of conflicts, I freeze up and just remain silent majority of the time. It is something I have been practicing to work on. Sometimes my sensitivity/quietness can not be helpful during conflicts. I’ve had cases where my quietness was a trigger and actually made the other person more upset! My quietness could be mistaken for me not caring, or not listening.
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When in reality, I was listening, I was just holding back my opinion or too upset to respond. If the conflict does escalate into a full blown argument, the tone of my voice remains calm and soft, while the other person's tone could be aggressive and loud. I’ve noticed that the tone of my voice, when having a conflict, plays a huge role on how far escalated the argument/conflict will go. When two individuals are having any sort of conflict, harsh and aggressive tones coming from both sides usually ends on a bad note. From personal experience I always keep my tone neutral, while working to communicate more during conflicts rather than remaining silent.
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