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ProductPersonal Care Products recently introduced a new acai berry shampoo. Rinn,director of new product development, has just reviewed the dismal results. As it appears that his team adequately researched the product's acceptance by consumers prior to its introduction, he is confused by the outcome. But to keep his team open to innovation, Rinn should foster an innovative culture and climate that permits experimentation, risk taking, and failure.According to the systems model of change, which of the following is notan input?the organization's products or servicesChapter 11Conscientiousnessis the personality dimension that describes how achievement-oriented and persistent a person is.
Matt is frequently nervous, tense, and worried, both at work and at home. He likely scores low on which of the Big Five personality dimensions?emotional stabilityAna Maria believes that she controls her own destiny. She is a rather shy person who is extremely dependable and responsible, and her coworkers respect her greatly. Ana Maria has a(n) ______ locus of control and would ratehigh on the _______ dimension of personality.internal, conscientiousnessIf you have a(n) ____________, you believe you control your own destiny.internal locus of controlEmployees with a(n) ______ locus of control will probably resist close managerial supervision and should probably be placed in jobs requiring highinitiative and lower compliance.InternalBoring, tedious jobs generally reduce people's perceptions of their self-efficacy.Self-esteem is the extent to which people like or dislike themselves.If a manager knows one of her employees has low self-esteem and wishes toenhance it, she should reinforce the employee's positive attributes and skills.Which of the following is not a trait of emotional intelligence?self-sufficiencySelf-management is the ability to control your emotions and act with honesty and integrity in reliable and adaptable ways.The three components of ______ are affective, cognitive, and behavioral.Attitudes
The ______ component of an attitude consists of the beliefs and knowledge one has about a situation.CognitiveThe statement "I won't give Roberto such a tight deadline again" reflects the______ component of an attitude.behavioral or intentionalWhich of the following is nota step in the perceptual process?causal attributionStereotyping is the tendency to attribute to an individual the characteristics one believes are typical of the group to which that individual belongs.A server expects a group of poorly dressed customers to be stingy tippers and gives them poor service, so he gets the result that he expects, a very small tip. This is an example of a self-fulfilling prophecy.Organization commitment is the extent to which an employee identifies with an organization and is committed to its goals.